bb77's Privacy Policy

Your personal information is very important to us. This policy describes in detail how your information is collected, used, and kept secure on the bb77 platform.

1 Introduction & Scope

bb77 ("we", "us", or "platform") operates a safe and reliable online casino and betting service for players in Bangladesh. This privacy policy ("policy") has been prepared to ensure transparency about our practices regarding your personal information — whether you are a website visitor or a registered member ("you" or "user").

By using any of bb77's services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services and contact us.

This policy may be updated from time to time. If there are any significant changes, we will notify you through our platform. The latest effective version will always be available on this page.

bb77 uses SSL encryption technology to keep all your information secure. We believe in fair play and transparency.

2 What Information We Collect

We collect the following types of information to provide and improve our services:

Identity Information

  • Name, date of birth, and nationality
  • Mobile number and email address
  • National ID card or passport details (for identity verification)

Financial Information

  • bKash, Nagad, Rocket, or Upay account numbers
  • Deposit and withdrawal transaction history
  • Wallet balance and bonus usage details

Technical Information

  • IP address, browser type, and operating system
  • Device identifiers and cookie data
  • Page visit times, session duration, and click activity

Gaming Activity Information

  • Betting history, win/loss records, and preferred games
  • Duration of active time on the platform
  • Participation details for promotional offers

3 How We Collect Information

bb77 collects your information in the following ways:

  • Directly provided information: Information you give us during registration, login, deposits or withdrawals, and when contacting support.
  • Automatic collection: Information automatically collected through cookies, web beacons, and log files while you browse our website.
  • Third parties: Information received through identity verification services or payment processors, which is essential for securing your account.

We do not collect sensitive personal information — such as religion, political opinions, or health-related data — unless legally required to do so.

4 Purpose of Using Information

bb77 uses the information collected only for the following legitimate purposes:

Service Operations

  • Account creation, verification, and management
  • Processing deposits, withdrawals, and transactions
  • Managing gaming activity and confirming results
  • Providing customer support services

Security & Compliance

  • Fraud prevention and account protection
  • Complying with anti-money laundering policies
  • Implementing responsible gaming policies
  • Age verification for 21+

Improvement & Personalisation

  • Enhancing the platform experience
  • Presenting relevant offers based on your preferences
  • Identifying and resolving technical issues

Communication

  • Sending important account-related notifications
  • Sending promotional messages (based on your consent)
  • Informing you about policy changes

5 Disclosure & Third Parties

bb77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

  • Service providers: Trusted partners such as payment processors (bKash, Nagad, Rocket, Upay) and identity verification agencies, who operate in accordance with our policies.
  • Legal obligations: When required to comply with lawful instructions from authorities or court orders.
  • Fraud prevention: In investigations into suspected money laundering or fraud.
  • Business transfers: In the event of a business merger or acquisition, though the terms of this policy will still apply in such cases.

We never sell or rent your information to advertisers or unrelated third parties.

6 Cookie Policy

The bb77 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve your experience.

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. Without them, the platform will not function properly.

Analytics Cookies

We use these cookies to analyse how our pages are being used, which helps improve the quality of the platform.

Preference Cookies

These cookies are used to remember language, layout, and other personal settings.

You can manage cookies through your browser settings. Keep in mind, however, that disabling certain cookies may limit the platform's functionality.

7 Data Retention & Security

bb77 takes industry-standard technical and organisational measures to protect your personal information:

  • SSL/TLS encryption: All data transmission between your browser and our servers is encrypted.
  • Secure server infrastructure: Data is stored in secure data centres.
  • Access controls: Only authorised staff can access your information.
  • Regular security reviews: The security of our systems is regularly tested.

Even after your account is closed, information necessary to meet legal obligations may be retained for a specified period. Once that period ends, the information is securely deleted.

Please note, however, that no data transmission over the internet can be guaranteed 100% secure. We make every effort, but no system is completely impenetrable.

8 Your Rights & Choices

You have the following rights regarding your personal information:

Right of Access

You have the right to request details about what information we hold about you.

Right of Rectification

If any of your information is incorrect, you can request that it be corrected.

Right of Erasure

In certain circumstances you can request that your information be deleted, though this may not be possible where it conflicts with legal obligations.

Right of Withdrawal

You can withdraw consent for marketing communications at any time. However, it may not be possible to stop communications that are essential for service operations.

To exercise these rights, please contact our support team. We will endeavour to respond to your request within a reasonable time.

9 Privacy of Minors

bb77 provides services only to those aged 21 or above. We do not knowingly collect personal information from minors.

We follow an age verification process at registration. If we learn that someone has registered while under the age of 21, we will close that account and delete the associated information.

If you believe a minor is using our platform, please notify our support team immediately.

10 International Data Transfers

Your information may be stored or processed on servers outside Bangladesh as required for the operation of bb77's services. In such cases we ensure that:

  • Adequate data protection measures are in place in the country to which the data is transferred.
  • Third parties involved in the transfer comply with our privacy standards.
  • The safeguards described in this policy apply to the data transfer.

11 Policy Changes

We may update this privacy policy from time to time. After any changes, the new version will be published on this page. For significant changes, we will:

  • Display a notification on our platform.
  • Inform you of the changes at login.
  • Seek your fresh consent where required.

Continuing to use bb77 after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12 Responsible Gaming & Data Protection

bb77 takes responsible gaming very seriously. We use data about your gaming activity to try to support you by:

  • Identifying unusual or concerning gaming patterns.
  • Facilitating self-exclusion or limit-setting when needed.
  • Ensuring the security of your account.

To learn more about responsible gaming, please read our Responsible Gaming page.

If you have any difficulty understanding any part of this policy, please contact us via 24/7 live chat or email. We are ready to assist in both Bengali and English.

Got questions about privacy?

If you have any questions or concerns about this privacy policy or your personal information, please contact our support team. We are available 24 hours a day, 7 days a week.

Live Chat: Available 24/7
[email protected]

Support is available in both Bengali and English.

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